Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in and check-out times may vary between our homes. Please check the home description for more details.

Question 2

What is the check-in procedure?

Accepted Answer

We always aim to welcome you in person for check-in. If that’s not possible, we offer a convenient self check-in option via a secure local collection point. Full instructions, including how to access the keys and enter the home, will be sent to you prior to arrival. Please check with us before you travel so we can confirm the best check-in option for your stay.

Question 3

What is the check-out procedure?

Accepted Answer

We’ll provide detailed instructions during your stay. In some cases, a member of our team may collect the keys from you directly. Otherwise, you’ll be able to return them at a nearby secure location.

Please check the home description for your check-out time.

Question 4

Is early check-in or late check-out available?

Accepted Answer

We’re happy to accommodate an earlier check-in whenever possible, free of charge, for your convenience. If the home isn’t ready, we can often offer a secure luggage drop-off as an alternative. Please check with us in advance to confirm availability. If you require guaranteed early access (from 8 am onwards), we recommend booking the night before to ensure the home is ready upon your arrival.

Our housekeeping team needs time to prepare the home for incoming guests. While late check-out is not always possible, we’ll do our best to accommodate your request whenever we can. Contact us in advance so we can explore the options available for your stay.

Please check the home description for your check-in and check-out times.

Question 5

Can’t find what you’re looking for?

Accepted Answer

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What are the check-in and check-out times?

What is the check-in procedure?

What is the check-out procedure?

Is early check-in or late check-out available?

Can’t find what you’re looking for?

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